WEBSITE LEGAL NOTICE, TERMS OF USE
AND PRIVACY POLICY
Last updated: August 3, 2026
This document applies to the website you are currently viewing, including its pages, forms, features and content, collectively referred to as the “Site.”
The individual, corporation, partnership or other organization that owns or operates this Site is referred to in this document as the “Site Operator,” “we,” “us” or “our.”
By accessing or using this Site, you acknowledge that you have read and understood this document and agree to be bound by it. If you do not agree, you should discontinue using the Site.
Age Restriction and Eligibility
To access or use this Site, you must be at least 19 years of age or have reached the applicable legal age required for cannabis-related content, products or services in the jurisdiction where you reside or access the Site, whichever is higher. You must also satisfy any additional age requirements imposed by applicable law.
By accessing or using the Site, you represent and warrant that you satisfy all applicable age requirements. If you do not meet these requirements, you must not access or use the Site, submit information through the Site, or subscribe to any mailing list. The Site Operator reserves the right to restrict or terminate access if it reasonably believes that these age requirements have not been met.
1. Purpose of the Site
This Site is provided primarily for general informational and communication purposes.
Unless expressly stated otherwise, information published on the Site does not constitute legal, medical, financial, technical or other professional advice. You should not rely on information on the Site as a substitute for advice from a qualified professional who is familiar with your particular circumstances.
The Site Operator may update, correct, remove or change Site content at any time without notice.
2. Acceptable Use
You may use the Site only for lawful purposes and in accordance with this document.
You must not:
- use the Site in a manner that violates applicable law;
- attempt to gain unauthorized access to the Site, its server, email accounts or connected systems;
- interfere with the security, performance or normal operation of the Site;
- introduce malware, malicious code, automated attacks or other harmful material;
- scrape, copy, harvest or collect information from the Site using automated means without permission;
- impersonate another person or provide false or misleading information;
- use a contact form to send spam, unlawful material, threats or abusive communications;
- reproduce or commercially exploit Site content without authorization; or
- assist another person in carrying out any prohibited activity.
The Site Operator may restrict or block access where misuse, a security risk or a violation of these terms is reasonably suspected.
3. Intellectual Property
Unless otherwise indicated, the Site and its content—including text, graphics, photographs, videos, logos, trademarks, page designs, documents, downloadable materials and software—are owned by or licensed to the Site Operator and are protected by applicable intellectual-property laws.
You may view and temporarily download reasonable portions of the Site for your own lawful, non-commercial use.
No content may be reproduced, republished, distributed, modified, sold, licensed, displayed publicly or used to create a competing product or service without prior written permission from the applicable rights holder.
Names, logos, product names, slogans and designs appearing on the Site may be trademarks or trade names of the Site Operator or third parties. Nothing on the Site grants a licence to use them.
4. Information You Submit
When you submit information through a contact form, newsletter form or other Site feature, you confirm that:
- the information is accurate to the best of your knowledge;
- you are entitled to provide it;
- it does not violate another person’s rights;
- it is not unlawful, threatening, defamatory or malicious; and
- it does not contain unnecessary sensitive personal information.
Please do not submit highly sensitive information through a general contact form. Examples include passwords, financial-account information, government identification numbers, medical records or other confidential records unless the Site specifically requests the information through an appropriate secure process.
Submitting a general inquiry does not create a professional, contractual, employment, agency or other special relationship with the Site Operator.
5. Privacy Policy
The Site Operator respects the privacy of Site visitors and handles personal information in accordance with applicable Canadian privacy laws.
“Personal information” generally means information about an identifiable individual. It does not normally include anonymous information that cannot reasonably be associated with an identifiable person.
5.1 Information We May Collect
Information submitted through the contact form
This may include:
- your name;
- email address;
- telephone number, when requested or voluntarily provided;
- the subject and contents of your message; and
- any other information you choose to include.
Contact-form submissions are ordinarily delivered to an email account used by the Site Operator. A form provider, hosting provider, security service or email provider may temporarily process, transmit or log the submission.
Newsletter information
When you voluntarily subscribe to a newsletter or promotional mailing list, we may collect:
- your email address;
- your name, if requested;
- the date, time and source of the subscription;
- information showing how consent was obtained;
- subscription preferences;
- delivery, opening or link-interaction information, when the newsletter service provides these functions; and
- unsubscribe and suppression-list records.
Newsletter participation is voluntary.
Technical and usage information
The Site, its hosting provider or its security tools may automatically process limited technical information, such as:
- Internet Protocol address;
- browser and device type;
- operating system;
- referring page;
- pages requested;
- date and time of access;
- error, security and server logs;
- approximate location derived from an IP address; and
- cookie or similar technology identifiers.
This information may be necessary to deliver the Site, maintain security, prevent abuse, troubleshoot errors and understand general Site performance.
5.2 Purposes for Collecting Information
Personal information may be collected and used to:
- receive, review and respond to inquiries;
- provide information requested by a visitor;
- communicate about a request, service or business matter;
- send newsletters or promotional communications where valid consent exists;
- maintain records of subscriptions and consent;
- process unsubscribe requests;
- operate, secure and maintain the Site;
- detect fraud, spam, misuse or security threats;
- measure Site performance and improve content;
- comply with legal, regulatory, tax, accounting or record-keeping obligations;
- establish, exercise or defend legal rights; and
- complete a business reorganization or transaction, subject to appropriate safeguards.
We will not use personal information for a materially different purpose without obtaining consent where consent is required by law.
5.3 Consent
By voluntarily submitting information through a contact form, you consent to the collection, use and processing of that information for the purposes reasonably connected with your inquiry.
Consent to receive newsletters or promotional communications will be requested separately. A person is not required to subscribe to marketing communications in order to submit a general inquiry.
You may withdraw consent, subject to reasonable notice and any legal or contractual restrictions. Withdrawal will not affect processing that was lawful before consent was withdrawn.
5.4 Cookies and Similar Technologies
The Site may use cookies or similar technologies.
Essential cookies may be used to:
- operate Site features;
- remember basic preferences;
- balance Site traffic;
- prevent fraud or abuse;
- maintain security; and
- support contact-form functionality.
Where analytics, advertising, profiling or other non-essential technologies are used, the Site Operator will provide appropriate information and obtain consent where required by applicable law.
You can usually control cookies through your browser settings. Blocking essential cookies may cause parts of the Site to function incorrectly.
5.5 Service Providers
The Site Operator may use third-party service providers to perform services such as:
- website hosting;
- domain-name management;
- email hosting;
- contact-form processing;
- newsletter distribution;
- cybersecurity and spam protection;
- website maintenance;
- data backup;
- analytics; and
- professional or legal services.
These providers may process personal information only to the extent reasonably necessary to provide their services or satisfy applicable legal obligations.
Some providers may store or process information outside your province or outside Canada. Information processed in another jurisdiction may be accessible to courts, governments or law-enforcement authorities under the laws of that jurisdiction.
The Site Operator remains responsible for personal information under its control and will use contractual, organizational or technical measures appropriate to the circumstances when engaging service providers.
5.6 Disclosure of Information
The Site Operator does not sell or rent contact-form or newsletter information to third parties for their independent marketing purposes.
Personal information may be disclosed:
- to employees, representatives and contractors who require it for an authorized purpose;
- to service providers acting on behalf of the Site Operator;
- with the individual’s consent;
- where required or authorized by law;
- to investigate fraud, abuse, security incidents or unlawful activity;
- to protect the rights, safety or property of the Site Operator or another person;
- in connection with a merger, financing, sale, reorganization or transfer of all or part of a business; or
- to establish, exercise or defend a legal claim.
Only information reasonably necessary for the applicable purpose will be disclosed.
5.7 Retention
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, security and record-keeping requirements.
Contact-form messages may be retained while an inquiry is active and for a reasonable period afterward for follow-up, business records, dispute resolution or legal compliance.
Newsletter subscription information may be retained while a person remains subscribed. Limited suppression-list information may be retained after an unsubscribe request to ensure that additional promotional messages are not sent and to document compliance.
Security, server and technical logs may be retained for a reasonable period based on operational and security requirements.
Information that is no longer required will be deleted, securely destroyed or anonymized, subject to technical and legal limitations.
5.8 Safeguards
The Site Operator uses reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the information under its control.
Safeguards may include restricted access, password protection, security updates, spam filtering, encrypted transmission, service-provider controls, backups and staff confidentiality requirements.
No website, email system or Internet transmission is completely secure. The Site Operator cannot guarantee that unauthorized access, interception, loss or misuse will never occur.
5.9 Privacy Incidents
Where a privacy or security incident occurs, the Site Operator will investigate the circumstances, take reasonable steps to contain the incident and comply with applicable notification, reporting and record-keeping obligations.
5.10 Access and Correction
Subject to applicable law and permitted exceptions, you may request:
- confirmation of whether the Site Operator holds personal information about you;
- access to personal information held about you;
- correction of inaccurate or incomplete information;
- information about how your personal information has been used or disclosed;
- withdrawal of consent; or
- deletion of information that is no longer required.
The Site Operator may need to verify your identity before responding. Access may be limited where disclosure would reveal another person’s information, confidential commercial information, legally privileged information or information that cannot legally be disclosed.
Where a request cannot be fulfilled, an explanation will be provided when required by law.
5.11 Privacy Officer
Responsibility for privacy compliance has been assigned to the Site Operator’s designated Privacy Officer.
The Privacy Officer’s current contact information: info@cannabco.ca Attn: “Privacy Officer”.
Privacy inquiries, access requests, correction requests and complaints should be addressed to the Privacy Officer.
The Site Operator will investigate privacy complaints and take appropriate corrective action where a complaint is justified.
5.12 Children’s Information
The Site is intended exclusively for persons who satisfy the age requirements set out in the Age Restriction and Eligibility section and is not directed to children or minors.
A parent or guardian who believes that a child or minor has submitted personal information should contact the Privacy Officer so the matter can be reviewed and appropriate action can be taken.
6. Newsletter and Electronic Communications
A person will be added to a promotional newsletter list only where the Site Operator has a valid basis for sending the communication, including express consent where required.
Newsletter consent should be obtained through a clear and separate opt-in. The newsletter checkbox must not be pre-selected.
Promotional electronic messages will contain the identification and contact information required by applicable law and a readily available unsubscribe mechanism.
A subscriber may withdraw consent at any time by:
- using the unsubscribe link in an electronic message; or
- contacting the Site Operator through the contact information provided on the Site.
Unsubscribe requests will be processed within the period required by applicable law. A limited record may be retained to ensure that the unsubscribe request continues to be respected.
Unsubscribing from promotional messages will not necessarily prevent the Site Operator from responding to an inquiry or sending a non-promotional message that is required or permitted by law.
7. Third-Party Websites and Content
The Site may contain links to third-party websites, social-media services, maps, videos, documents or other external content.
These links are provided for convenience only. The Site Operator does not control and is not responsible for the availability, accuracy, security, accessibility, products, services or privacy practices of third parties.
A link does not necessarily mean that the Site Operator endorses, sponsors or has a relationship with the third party.
You should review the terms and privacy policies of third-party services before using them or providing personal information.
8. Accuracy and Availability
The Site Operator attempts to provide useful and accurate information but does not guarantee that Site content is complete, current, accurate or suitable for a particular purpose.
The Site may contain errors, omissions or outdated information.
The Site Operator does not guarantee that:
- the Site will always be available;
- access will be uninterrupted;
- defects will be corrected immediately;
- the Site will be free from viruses or harmful components; or
- the Site will be compatible with every device, browser or system.
The Site may be suspended, changed or discontinued at any time.
9. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis without representations, warranties or conditions of any kind, whether express, implied, statutory or collateral.
This includes implied warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability and security.
Nothing in this document excludes a warranty, condition or right that cannot lawfully be excluded.
10. Limitation of Liability
To the maximum extent permitted by applicable law, the Site Operator and its directors, officers, employees, contractors, representatives, affiliates and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from or connected with:
- access to or use of the Site;
- inability to access the Site;
- reliance on Site content;
- third-party links or services;
- loss of information;
- unauthorized access;
- malware or security incidents; or
- interruption of business or loss of revenue, opportunity, reputation or data.
Where liability cannot lawfully be excluded, liability will be limited only to the extent permitted by applicable law.
Nothing in this section limits liability for fraud, wilful misconduct, gross negligence or any other liability that cannot legally be limited.
11. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless the Site Operator and its representatives from claims, liabilities, losses and reasonable costs arising from:
- your unlawful misuse of the Site;
- information or material you submit;
- your violation of this document; or
- your infringement of another person’s rights.
This section does not apply to the extent that a claim results from the Site Operator’s own unlawful conduct.
12. Accessibility
The Site Operator aims to provide Site content in a reasonably accessible manner and to improve accessibility where practical.
A person who experiences difficulty accessing information on the Site may contact the Site Operator to request assistance or an alternative format. The Site Operator will review accessibility requests in accordance with applicable law.
13. Governing Law
This document and use of the Site are governed by the laws of Canada and the laws of the province or territory in which the Site Operator has its principal place of business, without regard to conflict-of-law principles.
Subject to any mandatory consumer-protection or jurisdictional rights, legal proceedings relating to the Site will be brought before a court of competent jurisdiction in that province or territory.
14. Changes to This Document
The Site Operator may amend this document to reflect:
- changes to Site features;
- changes to information-handling practices;
- new service providers;
- legal or regulatory developments; or
- operational requirements.
The revised version will be posted on the Site with an updated revision date.
Where required by law, additional notice or consent will be provided before a material change takes effect.
Continued use of the Site after a change takes effect constitutes acceptance of the revised Terms of Use. Changes to privacy practices will not retroactively authorize a materially different use of previously collected personal information where additional consent is legally required.
15. Severability and Waiver
If any provision of this document is found to be invalid or unenforceable, that provision will be limited or removed only to the minimum extent necessary. The remaining provisions will continue in effect.
A failure by the Site Operator to enforce a provision does not waive the right to enforce it later.
16. Contact Information
Questions about the Site, these Terms of Use or accessibility may be submitted through the contact information displayed on the Site.
Questions, concerns or requests involving personal information should be directed specifically to the Privacy Officer. The Privacy Officer’s current contact information: info@cannabco.ca Attn: “Privacy Officer”.
